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We emphasize on our service quality and Client/Customer
satisfaction. As a result, we depend on verbal or written agreements as
contracts that make it as easy as possible for those who acquire our
services. We reserve the right to refuse service to anyone for any reason
If you are dissatisfied with our service, quality or
accuracy of our energy reports, please notify us within 7 days in writing
by email firstname.lastname@example.org. A.E.S. will refund your
credit card and will send an e-mail once the refund has been processed.
A.E.S. will process the credit card refund to the credit card used to
make your purchase. Please allow 14 days from receipt of the energy
reports for processing.
Questions: Services, Delivery,
or Refunds please contact Customer Service:
For questions about
a charge that has been made to your credit card, please contact Customer
(the customer) may cancel your order for A.E.S. services, at no cost
to you, at any time before the work is performed. You may cancel
your service request via telephone or via email. However, once any
of the work is performed or services are rendered by AES, you are liable
for all work up until the point of cancelation. You are liable for
all work performed and services rendered.
Shipping to only US
States will be provided by FedEx, UPS or USPS or GSO. We ship all orders
within 1 – 2 business days after payment has been cleared.
Products shipped via UPS can be tracked via the UPS/FedEx/GSO tracking
number once the product has shipped.
All information that is
provided to us by our Clients relating to our services are
always kept in strict confidence. In order to provide you with the
services we offer we may request information from you. We respect your
privacy and will protect the information that you provide. Any
information you provide through our web site may be used in the following
order to contact you.
deliver services that you purchase.
alert you to product upgrades, special offers, updated information
and other new services.
provide other companies information in order to fulfill your purchase
requirement particularly in regard to delivery companies where only
the minimum information required will be given in order to fulfil the delivery.
disclose the information if required by law.
Your information will not be passed on to any third parties
without your permission, other than those listed above. We also protect
your data from misuse, unauthorized access, disclosure, or alteration.